{"id":591,"date":"2025-09-07T20:14:21","date_gmt":"2025-09-07T20:14:21","guid":{"rendered":"https:\/\/terranova.com.ve\/?page_id=591"},"modified":"2026-03-25T19:59:54","modified_gmt":"2026-03-25T19:59:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/terranova.com.ve\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ'S<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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FREQUENTLY Asked Questions<\/span><\/span><\/h1>
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What makes Terranova\u00b4s shrimp different from others on the market? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our main difference is the total control of the value chain. At Terranova, we oversee every stage: from larva production and cultivation on our own farms to final processing at our plant. This guaranties absolute traceability and freshness that few can offer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do they ensure the quality from the origin of the shrimp? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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By having our own larval laboratory and farms, we select the best genetics and strictly control the feeding and environment of the shrimp. We do not depend on third parties, which allows us to maintain constant standards of excellence throughout the year.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What food safety processes do you apply in your processing plant? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our processing plant operates under strict safety protocols. By receiving the product directly from our farms, we minimize transportation times, processing the shrimp at its optimal freshness to ensure its natural texture and flavor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Why is comprehensive traceability from Terranova important for my business? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For our customers, this means safety and transparency. We can precisely trace the origin of each batch, ensuring that the product has been handled with ethics and professionalism at every step, complying with all biosafety regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you offer nationwide shipping or wholesale sales? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we are equipped to handle large volume orders for distributors, restaurants, and businesses. We have refrigerated logistics designed to maintain the cold chain and ensure the delivery of the product in optimal conditions in the coverage areas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the best way to store and defrost the product? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To maintain quality, we recommend storing the shrimp in the freezer at -18\u00b0C. To defrost, it is ideal to transfer the product to the refrigerator 24 hours before use or place it under a cold water stream in a perforated container for a faster process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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LEGAL NOTICE<\/h1>
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The information on this website is for informational purposes only regarding our products. For specific guidance, we recommend consulting a member of our team, who will assist you as soon as possible<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Need more information about our services?<\/span><\/span><\/h2><\/a>
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\n\t\t\t\t\t\t Our team is ready to help\n\t\t\t\t\t<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FAQ’S PREGUNTAS FRECUENTES \u00bfQu\u00e9 hace que los camarones Terranova sean diferentes a otros en el mercado? Nuestra principal diferencia es el control total de la cadena de valor. En Terranova supervisamos cada etapa: desde la producci\u00f3n de larvas y el levante en nuestras propias fincas, hasta el procesamiento final en nuestra planta. Esto garantiza una […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-591","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - TERRANOVA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/terranova.com.ve\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - TERRANOVA\" \/>\n<meta property=\"og:description\" content=\"FAQ’S PREGUNTAS FRECUENTES \u00bfQu\u00e9 hace que los camarones Terranova sean diferentes a otros en el mercado? Nuestra principal diferencia es el control total de la cadena de valor. En Terranova supervisamos cada etapa: desde la producci\u00f3n de larvas y el levante en nuestras propias fincas, hasta el procesamiento final en nuestra planta. 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